February 11, 2006

TRING TRING !!

Today morning,I received an automated 1-800 number call from citibank ,notifying me of suspicious credit card activity .Since that was an automated message, i was skeptical to key in my security code and other details, and hence got my call transferred to the customer care center. I got to speak with a lady but still, i was hesitant to give my credit card security details. Lot many thoughts ran in me like credit card frauds,like Chakra's and Sundar's experiences, (Blogs does play a role !) and i decided not to give any details, but took her advice to call the number at the back of my card.

I called up the customer care and enquired about automated message that i received.I was asked about few transactions to my card the previous day .Yeah, i made about 5 heavy purchases within an hour at various locations. The confirmed details were credited to my account (Faithfully me!). I appreciate the Citibank's notification and was much relieved as i got the information clarified !!

5 comments:

Venky Krishnamoorthy said...

Thanks for the heads up.

che sara sara said...

the third eye...on

expertdabbler said...

neenga yaaru,
ushaar party aachey! :)

yeah i too was told the same in s'pore. my friend used his credit card and made some bulk purchases and in a matter of hours got the call from credit card co :)

Chakra said...

Its good of them to cross check the transactions with you. They do it regularly these days.

Narayanan Venkitu said...

Scary..isn't it.!! Thanks to Chakra/Sundar and yourself..I am scared too..these days.!

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