July 26, 2006

A word of appreciation !!

I had been to SBI -NY this morning,and i just could not believe that the attitude of the staffs there has changed for good ! I finished my transactions in less than 10 minutes and staffs were very courteous today !! NO more pressing the bell, no more waiting for them to arrive at the counter !
Kudos to them !
Iam glad that they finally understood what "Customer satisfaction" means while doing business in a foreign country !! I did meet the bank manager to offer my appreciations and he was glad to hear that !

2 comments:

Narayanan Venkitu said...

Happy to read about something positive about an Indian ( usually don't care attitude) company doing business here.

I wish they do that in India as well.

யாத்திரீகன் said...

@narayan venkitu:
after the private banks have been encougraged.. attitudes have changed a lot sir..

@prabha:
glad that you met the Manager and appreciated in person.. cause.. there'l be lotsa ppl to complain... but when rectified.. very few to congradulate.. (even though its thier duty to do it the right way.. is anything wrong in appreciating them :-) good one..

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