April 07, 2006

Found no words to title this post !

Would you want to experience an Insta-feel of being in India ? Just step into any Indian organization here ,especially our State Bank of India, NY !This is no exaggeration,and i wanted to post about it ! Seriously !
As i entered, i saw the daily sheet showing April 4th,when it was actually April 5th. I'd been to the bank for a remittance to India,and it took me about an hour to complete the transaction. As usual, Somebody is coming (Read the 4th para) was told, when finally some one came over. You either got to press a blackbell in the waiting room to notify a person, or call few extn numbers which would invariably reach a voice message system. The Asst Manager told me to hand over the form to the receptionist,and she went away for lunch. When i approached the receptionist, she said she cant take that form and i had to wait. Oh, the form/check i filled got numbers,and those numbers are $$ and a/c numbers . Aint easy joke to hand it over to anyone !
I really got pissed off waiting as time passed by and enquired with the teller. Thanks to her for telling the truth , "You have to wait, they are having party in the kitchen" !
DAMN ! The customers are waiting and the staffs are partying during midweekmidafternoon working hours ? And they are partying when their counterparts are on strike in India !
I really have to think twice about the situation. Already ,I hate visiting any desi restaurants ! I've been flying Air India and banking with SBI, just that they are OURS !.It wouldnot take much for a frustrated desi to change sides and look for better services elsewhere !!

6 comments:

WA said...

HAHA Been to the Indian HC there yet? Looking fwd to hearing your experience there :)

Jeevan said...

the NY State bank of India employes are protesting there.

Prabu Karthik said...

>>It wouldnot take much for a frustrated desi to change sides and look for better services elsewhere !!

mudhalla adai pannunga!

Nirek said...

nice post..i too hate those stupid banking experience offered by SB, canara and IOB ana all...

யாத்திரீகன் said...

why should it always have to be this way :-( dont they ever have just a sense of "Kutraunarchi" ?!?!

Ganesh Venkittu said...

My father in law is a close friend of ex-Reserve bank of India chief Mr. Rangarajan (do you know - he was educated in America and lived here close to 10 years before taking up assignments in india?)

anyway - my FIL asked me to write a few pages on "Reforming the indian banking industry" from all perspectives - employees, infrastructure, customers etc.

I hope to post it in my blog in a few weeks...

Ganesh
PS: By the way, I hate the indian banking industry too....too narrow focused, short sighted, slow and arrogant....

and the kicker is around 20 relatives near and dear in the in-laws side are in banks. So you can tell, what "conversations" we will have when I visit India. and their heat

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